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Privacy Policy

Last updated: December 2025

At Speaklay, your privacy matters. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or use our website and services.By accessing or using Speaklay, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal Information

When you sign up, book lessons, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number (optional)

  • Country, time zone, or location (general)

  • Account and profile information

  • Payment-related information (processed securely by third-party payment providers)

b) Technical & Usage Information

We automatically collect certain information, including:

  • IP address

  • Browser type and device information

  • Pages visited and usage activity

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide, manage, and improve lessons and services

  • Process bookings and payments

  • Communicate with students and teachers

  • Provide customer support

  • Improve platform performance and user experience

  • Send service-related updates and important notices

  • Prevent fraud and ensure platform security

  • Comply with legal obligations

👉 We do not sell your personal data.

3. Legal Basis for Processing (GDPR)

For users in the EU and UK, we process personal data only when we have a lawful basis, including:

  • Your consent

  • Contractual necessity (providing lessons and services)

  • Legal obligations

  • Legitimate interests (platform improvement, security, fraud prevention)

4. Cookies & Tracking Technologies

Speaklay uses cookies and similar technologies to:

  • Remember user preferences

  • Improve website functionality

  • Analyze traffic and usage patterns

You may disable cookies through your browser settings; however, some features may not function properly.

5. Data Sharing & Third-Party Services

We may share limited data with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Analytics providers (e.g., Google Analytics)

  • Email and customer support tools

These third parties are permitted to use your data only to provide services to Speaklay and are required to protect it.

6. International Data Transfers

Speaklay operates globally. Your data may be processed or stored in countries outside your country of residence.

When transferring data internationally, we ensure:

  • Appropriate safeguards are in place

  • Trusted providers follow data-protection standards

  • Data is handled securely and lawfully

7. Data Security

We take reasonable technical and organizational measures to protect your information, including:

  • Secure servers

  • Encrypted connections (SSL)

  • Limited access to sensitive data

However, no method of transmission over the internet is 100% secure.

8. Your Rights (Global Users)

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise these rights, contact us at:
📧 support@speaklay.com

9. GDPR & UK GDPR Rights (EU / UK Users)

If you are located in the European Union or United Kingdom, you have the following rights:

  • Right to access

  • Right to rectification

  • Right to erasure (“Right to be Forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

We respond to all requests in accordance with applicable laws.

10. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal data we collect

  • Request deletion of your personal data

  • Opt out of the sale of personal data

👉 Speaklay does not sell personal data.

11. Children’s Privacy

Speaklay does not knowingly collect personal information from children under the age of 13 without parental consent.
If you believe a child has provided personal data without consent, please contact us and we will remove it.

12. Email & Marketing Communications

You may opt out of marketing emails at any time using the unsubscribe link.
Service-related emails (lesson updates, security notifications) may still be sent.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or your data,

contact: Speaklay
📧 support@speaklay.com

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